1. Who controls your data
The controller of your personal data is Cartrex Anton Budavei, ul. Wilanowska 2F/13, 05-500 Józefosław, NIP 1231585165, REGON 542317639 (“Fura i Paka”, “we”). Contact for data matters: furaipaka@gmail.com or +48 882 756 852.

2. What data we collect
Your name, phone number and details of the move that you give us in the website form, in the chat with our Telegram bot or in a message (addresses, floor, date, description of items, photos).

3. Why and on what legal basis
— Answering your request and preparing a quote — steps taken at your request before a contract (Art. 6(1)(b) GDPR).
— Carrying out the transport or move — contract (Art. 6(1)(b) GDPR).
— Issuing invoices and bookkeeping — legal obligation (Art. 6(1)(c) GDPR).
— Defending against claims — our legitimate interest (Art. 6(1)(f) GDPR).

4. How long we keep it
Requests that did not turn into an order — up to 12 months. Customer data — for the duration of the service and then until claims become time-barred. Accounting records — 5 years from the end of the year in which the tax payment deadline passed.

5. Who we share it with
Only with providers that help us run the business: the website and forms platform (Tilda Publishing), our email provider (Google — form requests arrive in our Gmail inbox), messengers (Telegram, WhatsApp), the server and AI service behind the bot (Hetzner, Anthropic) and our accountant. Some of them operate outside the EEA; in that case your data is protected by the European Commission’s standard contractual clauses or another GDPR mechanism.

6. Your rights
You can access, correct or delete your data, restrict processing, port your data and object to processing based on our legitimate interest. Write to furaipaka@gmail.com. You can also lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warszawa).

7. Do you have to give us your data
No, but without a phone number we cannot call you back or prepare a quote.

8. Pricing bot
The Telegram bot estimates an indicative price from your answers. The final price is always confirmed by our manager; the bot makes no decisions with legal effects.

9. Cookies and statistics
This website does not use cookies for analytics or marketing. Tilda, the platform the website runs on, keeps aggregate visit statistics for us (without cookies) and saves technical data needed for the site to work in your browser’s storage, e.g. the country code for the phone number format in the form. If we start using analytics or marketing tools, we will ask for your consent first.

Last updated: 14.10.2026